In 1990, a man named John Romkey and his friend, Simon Hackett modified a toaster that can be controlled over the internet to win a bet. This is what many believe was the very first ‘Internet of Things’ device.
An intranet is a private web-based tool which helps to connect and build knowledge, talent, and relationships within an organization to improve business performance and gain competitive advantage. The term was coined in the 1990s to be the exact opposite of an Internet to indicate that the communication platform is restrictive within a group by definition.
If your sales doubled tomorrow, can your business move at a pace that satisfies your customers and your employees? The biggest pivot since the internet was invented, more and more businesses are focusing the bulk of their efforts on mobile instead of websites. As more and more daily routines find their home on smartphones and the gatekeepers like Google and
Marketers have started to use chatbots for studying the buyer’s journey, understanding behavioral metrics, and collecting prospect data to convince them with personalized recommendations. Simply put, chatbots are redefining customer engagement and for a good reason.
An interesting challenge awaiting the retail industry is exploring its usage in enhancing customer engagement and subsequently experience. And, Augmented Reality (AR) is conferred as the best choice for improving the in-store and online customer engagement experience.
Like many presume, the Americans with Disabilities Act (ADA) isn’t just for physical places but applies to the digital world as well. The significance of this act has become critical and it is recommended that organizations comply to the WCAG 2.0/2.1 guidelines to avoid potential law threats.
Computing is undergoing the most remarkable transformation since the advent of the internet – the forefront of which is currently Artificial Intelligence. Moore’s law has been proven true for the last 50 years and the technology is getting closer and closer to reaching human-level cognition or Artificial General Intelligence (AGI) – a term coined by Nick Bostrom, an Oxford futurist
Unsatisfied, unhappy and overwhelmed employees will be inefficient and unproductive, and this reflects on the overall performance of your organization’s outcomes. And, it is mostly the HR team that bears this burden as they face the uphill task of engaging employees and retaining them.
Engaging disengaged employees is critical for the success and growth of any business. Disconnected employees not only are less productive but also discourage other employees and this can be a death blow to the growth of the business itself.
A personalized and 24/7 customer service really matters and businesses across different industry verticals have started to realize this. Automation is topping the charts of most customer-centric companies; programs, tools, and technology related to this are echoing all over.