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22
Jun

Transforming Customer Service with AI-Powered Chatbots

A personalized and 24/7 customer experience really matters and businesses across different industry verticals have started to realize this. Automation is topping the charts of most customer centric companies, programs, tools and technology related to this are echoing all over.  

12
Jun

Transform and Improve the Quality of Patient Care with RPA

The healthcare industry is ever evolving, as the need for medical help never ends. The labor-intensive, exorbitant and error-prone processes involved in the healthcare industry make comprehensive and seamless patient care even more challenging. Highlighted below are some of the top challenges faced by healthcare centers across the globe.

29
May

Employee Engagement – Revitalizing Your Internal Communication with Corporate Intranet

Employee engagement is critical for the growth of any business as disengaged employees not only influence the production rate but also turnover substantially. This is one of the topmost challenges faced by corporate internal teams. There is a myriad of reasons that contribute to unsatisfied employees.

18
May

Create a Personalized Banking Experience for Your Customers with AI-Powered Chatbots

The banking industry is one of the most conservative and competitive, yet widely used industries. It involves massive customer interactions, transactions and documentation; the cost to serve customers and their satisfaction are the top concerns this industry faces.

14
May

Taking on Labor-Intensive Finance and Accounting Manual Processes with RPA

The Finance and Accounting industry involves a plethora of transactional processes that are mundane, repetitive, and time-sensitive. One of the challenges for their workforce is to perform these tasks without any error, as even a minor mistake leads to substantial losses.

27
Apr

Technology on Display at HPMKT Spring 2018 in High Point North Carolina

RICHARDSON, TEXAS,  APRIL 26, 2018 Whether it is for the manufacturer, retailer, designer or the consumer, technology can play a major role in the entire buying process. During the HPMKT in High Point, North Carolina, Impiger Technologies showcased technology that can help at all stages of the buying and selling process. Impiger showed solutions using Augmented Reality, Bluetooth Beacons, Artificial Intelligence

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26
Apr

Benefits of Taking Over Digital Marketing with AI Chatbots

Many presume chatbots just stop with customer support; in the real-world they go even beyond that. Yes, AI-powered chatbots added to your marketing strategies can help your marketing team study, analyze and push your prospects to the sales funnel without breaking a sweat.

18
Apr

Impiger’s Extra Mile Best Practice For Software Delivery

At Impiger, we drill ourselves to focus on our commitment to quality of the applications we develop and constantly try to find innovative ways to do it quicker. Here is a small but significant best practice that enables all our teams to ship software faster to our clients. Continuous Delivery is a major aspect of DevOps that makes updating applications

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4
Apr

Impiger Lunch Seminar On AI Chatbots For Customer Service – 29th Mar 2018

We had another full house for our encore ‘Lunch & Learn’ session about ‘Chatbots for Customer Service’ at our office in Richardson, Texas. We had a great group of people. There were plenty of strong use cases for Chatbots across the board and some really good discussions about when it makes sense to deploy Chatbots in an organization. Even with
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26
Mar

Impiger lunch seminar On AI Chatbots For Customer Service – 15th Mar 2018

On March 15, we hosted a ‘Lunch and Learn’ session about Chatbots for customer service. The event titled - “From Hype to Reality to Required – Chatbots for Customer Service” was not just because of the number of Chatbots being implemented, but the speed by which the growth has occurred. Companies know they have to handle today’s consumer differently and
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