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how-a-mobile-first-approach-is-transforming-enterprises
Dileepan Selvaraj

If your sales doubled tomorrow, can your business move at a pace that satisfies your customers and your employees?

The biggest pivot since the internet was invented, more and more businesses are focusing the bulk of their efforts on mobile instead of websites. As more and more daily routines find their home on smartphones and the gatekeepers like Google and Apple are doubling down on technology - there is a huge incentive for enterprises to use this new establishment and engage with people, process, and data.

Does Your Business Really Need An Intranet?
Dileepan Selvaraj

An intranet is a private web-based tool which helps to connect and build'knowledge, talent, and relationships within an organization to improve business performance'and gain competitive advantage. The term was coined in the 1990s to be the exact opposite of an Internet to indicate that the communication platform is restrictive within a group by definition.

iot image
Dileepan Selvaraj

In 1990, a man named John Romkey and his friend, Simon Hackett modified a toaster that can be controlled over the internet to win a bet. This is what many believe was the very first 'Internet of Things' device.

Fast forward to 2018, we now have 23 billion devices connected to the internet. Ericsson forecasts 30 billion connected things. This is just the early, land-rush phase of the Internet of Things and eventually leading to the Internet of Everything.

process automation
Dileepan Selvaraj

Mobile technology is enabling a broad transformation for companies in every industry. Organizations need to build foundational mobile capabilities in order to meet the changing demands of employees and their customers.

This blog gives everything an SMB needs to develop a digital vision and build new business models based on digital opportunities. We provide examples of organizations that have disrupted their industries by rethinking their approach to doing business, and we end with a recommended approach to jumpstarting your organization's digital journey.

stategy
Anand Kannan

Digital transformation is no longer an option for businesses but a necessity. Advanced technologies have started to impact and have transformed the way people communicate, collaborate and interact with business. For most CEOs, it is a matter of survival in the evolving business landscape.

ai-for-customer-service-practical-use-cases
Anand Kannan

Customer service is the heart of every business; yet, not a super easy task to be accomplished. Most companies employ an army of executives to meet the customers' requests to retain with their brands. Still, it becomes an arduous task to stay tuned with customers 24/7; as a result, leaves a few customers outraged, leading to business downturns.

The evolution of technology like Artificial Intelligence (AI) has transformed the business landscape and has enabled brands to save cost and time, in addition to improving efficiency through uninterrupted customer support and service.

online-catalog-for-retailers
arunkumar

When it comes to displaying 'product information,' consumers demand richness and consistency from the retailers. As a merchant or a retailer, it is vital to meet their expectations if you desire to foothold yourself among the fierce competition.

This is where the concept of catalog management comes in. It is the tactical procedure to manage your product catalog in a way to make sure that the data quality of your products across all your sales channels are well-maintained.

Generally, it includes how your product data is organized, standardized, and published.

No matter if your product data is from your suppliers or your own, it has to be properly organized and managed to ensure accuracy.

mobile-intranet-to-increase-employee-engagement
arunkumar

When it comes to internal communications, 'intranet' is one of the crucial components for an organization.

It offers an easily accessible and localized source of information placed in one place. Now, just because the employees are allowed to have communication through an internal channel, it doesn't mean that they will be 'engaged.'

When a term like 'engagement' is involved, it takes much more efforts than you could think of.

An engaging, well-designed, and convenient intranet has the potential to grab every employee's attention and further making him or her inquisitive to use it.

 

intranet-adoption-issues-and-solutions
arunkumar

Your intranet can produce the best returns for you if your employees begin using it on a day to day basis. However, that is not the case.

Though intranet helps streamline the business processes, saves money, and time, its implementation comes with plenty of hurdles. All these challenges frequently emerge due to employees failing it to adopt it.

Getting your employees to use your intranet can be a big challenge ' particularly in the initial phase.

Ever wondered, why do employees fail to use intranet? Well, here are the common reasons behind:

mobile-intranet-for-employees
arunkumar

You have spent a lot of money in building your SharePoint Intranet. Intranets, however, do not gain the expected adoption because the workflow links go as emails to the employees.

Eventually, they get drowned with hundreds of emails employees usually get. Also, these emails take a lot of time to respond because the employees are always on the move either within the office or outside the office.

In such situations or perhaps, when they are in a hurry, the rate of ignoring emails (that are not part of an immediate response) is high. These delays could cause a lot of time and money if the organization has decided to automate their work flows and make it a part of intranet.

So, the answer to this problem is through: