Complaint Management Service
Serviere - The Centralized complaint management system to handle tickets without hassle.
Smart | Fast | Simple
Our Innovative Serviere - Complaint management service
The success of thriving businesses is dependent on effectively resolving client complaints. Our approach eliminates silos, enhances two-way communication, and streamlines the service request procedure.
We assist organizations in reimagining the future of customer service through our single, centralized portal, designed for usability and accessibility and offers enterprises a wide range of advantages. With the help of Impiger’s complaint management system, equip your agents and service managers to collect, monitor, analyze, and instantly address customer inquiries. And automatically assigned to the appropriate service engineer based on the problem or region, notifying them promptly with auto-escalations based on SLAs. Moreover, our technology enables the consumer to monitor the status of the complaint at any time.