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Driving Digital Inclusion for Differently Abled Communities with Impiger’s Thiran Super App for TN PWD

Government / Social Welfare

Industry

6 Months

Duration

Mobile

Platform

Mobile App Development, Accessibility-First Design, Workflow Automation, Digital Inclusion

Services

Enhanced access to job fairs, schemes, healthcare, and digital commerce for differently abled persons, improved participation and transparency, boosted inclusivity through one digital hub

Impact Metrics

Overview of the Project

Impiger developed the Thiran Super App for the Tamil Nadu Public Works Department (TN PWD) to support differently abled communities with essential services in one platform. The app simplifies job fair registration, product exploration and ordering, access to schemes, and healthcare support such as vaccination and consultation. It also delivers timely news updates, empowering users with opportunities and resources.

Challenges

  1. Lack of a single digital hub for differently abled persons to access opportunities and services.
  2. Job fair registrations and scheme information were fragmented across multiple channels.
  3. Limited digital access to healthcare support and consultation centers.
  4. Difficulty in keeping the community updated with timely and relevant news.

Approach

  1. Designed a mobile-first super app that consolidates employment, healthcare, and e-commerce services.
  2. Integrated job fair registration workflows for smoother participation.
  3. Built modules for product browsing and ordering tailored to differently abled users.
  4. Enabled vaccination support, consulting center access, and government scheme updates.
  5. Added dynamic news updates to keep the community informed.

Key Components / Integrations

Job Fair Module – End-to-end registration, updates, and participation management for career fairs.

Product Exploration & Ordering – A marketplace to browse, compare, and purchase assistive products like wheelchairs, hearing aids, braille watches, and visual aids.

Healthcare Integration – Support for online vaccination scheduling and access to consulting centers.

Scheme Information Hub – Easy access to government schemes and benefits for differently abled persons.

News & Updates – A live feed to deliver relevant and timely updates about events, policies, and opportunities.

Accessibility-First Design – User experience optimized for inclusivity and ease of use across varied needs.

Accelerators / IP Used

Leveraged reusable frameworks for job fair registration, product catalogs, and news modules, ensuring quick deployment and an inclusive digital experience tailored for accessibility and scalability.

Outcomes / Impact

  1. One-stop mobile app streamlined access to jobs, schemes, and healthcare.
  2. Differently abled communities empowered with tools to register, purchase, and connect digitally.
  3. Healthcare and vaccination support digitized, increasing accessibility and reducing effort.
  4. Transparent, inclusive, and timely updates strengthened trust in government services.

Before

  1. Scattered channels for job fair registrations and scheme information.
  2. Manual processes limited participation and slowed down access to benefits.
  3. Healthcare support lacked digital accessibility.
  4. No unified digital space for differently abled persons.

After

  1. Single super app connected employment, healthcare, e-commerce, and news.
  2. Easy digital registration and access to job fairs and government schemes.
  3. Product ordering and healthcare support simplified and digitized.
  4. Community empowered with real-time information and resources.

What’s Next

The roadmap includes AI-driven job recommendations, multilingual support for wider accessibility, integration with e-learning content, and advanced analytics to track service usage. Future updates may also connect with social inclusion networks, enhancing the reach and impact of the app.

Like to know more? Talk to our experts who worked on the project.

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