Transforming Government Depot Operations with Impiger’s E-Booking System for TN Sand

Government / Public Works

Industry

5 Months

Duration

Web / Mobile

Platform

Web & Mobile Development, Workflow Automation, Booking Management, Verification & Reporting

Services

Automated booking and verification, streamlined depot operations, faster work order processing, improved transparency and accountability

Impact Metrics

Overview of the Project

Impiger developed an E-Booking System for TN Sand to automate processes within the PWD Department. The application manages government depot bookings, shunting, quarry front-office operations, back-office processing, and verification officer investigations. By digitizing these workflows, the solution enhances operational efficiency, transparency, and accountability across the department.

Challenges

  1. Manual booking and depot operations led to delays and errors.
  2. Tracking and verification of quarry and depot activities was inefficient.
  3. Multiple teams handled workflows using paper-based systems.
  4. Limited real-time visibility for supervisors and verification officers.

Approach

  1. Developed a web and mobile application to manage all PWD depot operations.
  2. Automated booking, shunting, and quarry front-office processes.
  3. Digitized back-office operations for faster processing.
  4. Integrated verification officer workflows for investigations and approvals.

Key Components / Integrations

Government Depot Booking – Streamlined booking of materials and resources.

Shunting Management – Tracks movement of stock between depots and sites.

Quarry Front Office – Manages material allocation and customer interactions digitally.

PWD Back Office – Automates administrative tasks and work order processing.

Verification Officer Module – Handles inspections, investigations, and approvals efficiently.

Multi-Platform Access – Accessible via web and mobile for field and office staff.

Reporting & Analytics – Real-time dashboards for monitoring bookings, approvals, and operations.

Accelerators / IP Used

Reusable modules for booking workflows, verification processes, and dashboards were applied. These accelerators reduced development time, ensured process consistency, and enhanced accountability across government operations.

Outcomes / Impact

  1. Automated booking and depot operations, reducing delays and errors.
  2. Faster verification and approval workflows improved compliance.
  3. Real-time dashboards enhanced operational visibility for supervisors.
  4. Digitized workflows increased accountability and transparency across the PWD department.

Before

  1. Manual bookings and approvals caused delays and inaccuracies.
  2. Depot and quarry operations were paper-based.
  3. Verification processes were slow and fragmented.
  4. Limited visibility and reporting for management.

After

  1. Centralized E-Booking System automated all depot and quarry workflows.
  2. Verification and approval processes became faster and more accurate.
  3. Real-time dashboards provided operational oversight.
  4. Transparency and accountability improved across all teams.

What’s Next

Future roadmap includes AI-driven predictive analytics for material demand, mobile offline support for field officers, automated notifications and alerts for approvals, and integration with other government ERP systems for end-to-end digitization.

Like to know more? Talk to our experts who worked on the project.