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Powering PwC’s Complex HR Operations with Impiger’s Custom Web HRMS

Professional Services

Industry

8-9 Months

Duration

Web

Platform

Web Application Development, Payroll Automation, Compliance Management, Employee Engagement Solutions

Services

Improved payroll accuracy, stronger compliance, and enhanced employee engagement.

Impact Metrics

Overview of the Project

PwC required a centralized HRMS platform to handle its complex HR needs—ranging from payroll cycles to compliance confirmations, employee engagement, and alumni management. Impiger built a web-based HRMS using ASP.NET that streamlined payroll, automated merit and compliance processes, and introduced employee engagement modules to improve overall workforce experience.

Challenges

  1. Payroll cycles were fragmented and difficult to track.
  2. Compliance confirmations required multiple manual checkpoints.
  3. Employee communications and engagement tools were limited.
  4. Alumni communication and exit processes lacked digital support.

Approach

  1. Designed a custom HRMS hub tailored for PwC’s intricate workflows.
  2. Automated payroll cycle management, PF surrender, and claim tracking.
  3. Developed a Merit Letter Generator to manage offers, hikes, and employee letters.
  4. Introduced employee engagement tools like wellness tracking, alumni hub, and gift portals.
  5. Digitized compliance confirmations with structured forms and reconciliation checks.

Key Components / Integrations

Payroll Operation Management

End-to-end payroll cycles, input templates (approved, pending, regular & exception), PF surrender tracking, grievances, and claims.

Merit Letter Generator

Manage offers, salary hikes, LOIs, and bulk personalized letters with approvals.

Employee Engagement

Wellness tracking, alumni communication, exit support, leave gift portal, bulk mails, and ESS/CSS features.

Compliance Confirmation

Annual compliance, leavers’ compliance, and checkpoint reconciliation via structured forms.

Accelerators / IP Used

Impiger accelerated delivery by leveraging pre-built payroll and compliance modules, as well as customizable engagement templates. These reusable assets ensured faster implementation while meeting PwC’s unique requirements.

Outcomes / Impact

  1. Streamlined payroll with improved accuracy and visibility.
  2. Compliance automation reduced manual effort and errors.
  3. Higher employee engagement with wellness, alumni, and gift features.
  4. Seamless transitions for onboarding, exits, and communication flows.

Before

  1. Payroll cycles tracked manually with limited visibility.
  2. Compliance confirmations inconsistent and time-consuming.
  3. Limited channels for alumni and employee engagement.

After

  1. Centralized payroll and compliance hub.
  2. Automated compliance confirmations and checkpoints.
  3. Employee wellness, alumni, and gift modules introduced.
  4. ESS and CSS portals for smoother daily operations.

What’s Next

The roadmap includes AI-driven payroll anomaly detection, predictive compliance alerts, and integration with third-party HR analytics platforms. PwC may also extend the HRMS with mobile self-service apps for employees and candidates.

Like to know more? Talk to our experts who worked on the project.

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