ADA Penalties and Lawsuit: What Financial Institutions Need to Know and Do?

Anand Kannan

Is your finance-based website accessible to everyone? If your answer is either NO or NOT SURE, it doesn't matter! Anytime you will receive a demand letter from plaintiff firms in the US.

Financial institutions offer many services through websites and they are federally regulated. According to the Attorneys, any website failing to offer equal accessibility for blind, deaf and physically limited users would be liable for hefty fines and penalties.

Some of the most common ADA related questions by financial institutions include:

  • How ADA impacts business?

  • What will happen if the website is listed under ADA non-compliance?

  • What to do for mitigating non-compliance risk?

  • Understanding the critical ADA standards for website compliance

  • Finding out whether your website is ADA compliant or not

Let's dive deep into the details to ensure your website escapes'potential law threats and penalties for'ADA violations.

How ADA affects your operations?

For instance, any physically limited user accessing your finance-based website may face trouble in accessing a specific page or service. The problem may be due to dubious navigations, lack of directions or poor color palettes.

So, if the user files a complaint in the plaintiff firms and you'd be handed over a demand letter in no time. Following a demand letter your institution may either be sued or sought for settlements by plaintiff firms.

What happens if any of your website is listed under non-compliance?

A violation of your financial institution's website at one location could reflect on other locations and this eventually multiplies the penalty estimated. On the top, your financial institution will be open to litigation risk and even end up with penalties up to hundreds of thousands of dollars or even more.

How to mitigate ADA non-compliance risk?

ADA litigations are time consuming and exorbitant. So, the demand letters from firms mustn't be ignored as an ugly lawsuit could easily impact your business bottom-line in no time.

Find out some of the most common ADA non-compliance measures that could lead to severe penalties and fixing these predicaments on your site to avoid legal threats.

8 Critical web content accessibility guidelines (WCAG 2.0) for ADA standards

  1. Providing text alternatives for non-text content

  2. Providing captions for multimedia

  3. Creating and presenting sensible content in multiple ways using cognitive technologies

  4. Creating simplified content so that any user can see and hear content

  5. Enabling complete accessibility from keyboard

  6. Providing seamless navigation to access content on different pages

  7. Presenting text crisply and clearly to make it easier to read and understand

  8. Enabling validations to ensure users avoid and correct errors when filling forms

How to check your website's ADA compliance?

Well, by now you would have understood the most critical web inaccessibility issues that need to be fixed. But how do you conclude on that?

Performing an ADA audit test on your website is the best way out. For accurate results, contacting a seasoned ADA services with years of experience will help you identify and fix the issues without breaking a sweat.

Avoid ADA non-compliance issues and ensure your website offers services/products that are accessible to everyone using it.