Impiger’s clinical complaint management framework is comprehensive solution that will dramatically increase the pace and accuracy of handling patient complaints in your hospital

An effective complaint management system can save lives in hospitals and clinics. Delays and inaccuracies in handling complaints will lead to bad outcomes and present a potential threat to a patient’s health.

  • The mobile and web-based complaint management solution will help your hospital handle complaints efficiently.
  • It can allow you to treat more patients, improve internal collaboration, and rectify grievances.
  • It works well for anyone – Doctors, surgeons, account managers, IT specialists in hospitals can use it deliver quality healthcare.

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Solution Features

  • Cloud hosted
  • Automate follow-ups
  • Actionable insights
  • Simplified document management
  • Works on web, tablets, and mobile
  • Customizable complaint management logic


Patient Data on Device Get important data on any device
Timely Patient Care Provide timely care for patients
Hassle Free Complaint Management Reduces the workload of hospital staff
Healthcare Data Analytics Improved healthcare through analytics
Confident & Happy Customer Improves patient confidence
Streamlined Complaint Management System Improves efficiency
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