Digital is the heart of every business—it reshapes the way customers interact, rewires how things are done, and rewrites the competition in certain markets. A digital engagement framework assists your organization to identify various opportunities, create well-defined strategies, and process them with the right technology to operationally engage your customers in a way to enlarge your co-created significance.
Be it web, social, mobile, Internet, or even wearable, the principle is straightforward: use the technology precisely to design personally relevant, compelling, and engrossing experience that leads to productive as well as lasting relationships.
The higher the satisfaction level, greater are the sources of revenue.
Digital Engagement Services
Website Design / Redesign
Impiger helped freshbenies build a web and mobile solution that helps its members receive on-demand healthcare services that are not covered by insurance. The solution is a digital complement to their services and is helping freshbenies customers by taking the ‘headache out of healthcare’.
“Impiger actually takes the time to learn your business and learn how your end user is going to use the product so they can build it to make it useful for them. This is my first experience with an app but I’ve built multiple websites. It hasn’t been my experience in the past to move as fast as we did and get the response times that we get from them.”
“Impiger has saved us a bunch of money. I don’t know if I can put an exact number to it, but they’ve probably saved us 50 percent to 60 percent of what we were previously paying. They’re very conscientious, and they’re extremely responsive. Impiger is very quick to respond with the right solution. They’re also very patient in terms of dealing with nontechnical people.”